Over the last 5 years, several low-cost laptops were introduced expressly for educational systems of the developing world. Starting with the XO-1 laptop from One Laptop Per Child, and expanding to include the ClassmatePC, these computers then spawned consumer netbooks like the Asus Eee-PC, which could also be used for education. Now we have tablet computers like the Amazon Kindle and the Apple iPad that also can be used in educational settings. In fact, there is a whole plethora of low-cost ICT device options for educators.

So which one of these computing platforms is the best for education? Which form factor can help students learn better and allow teachers to reach greater educational outcomes in the classroom and across school systems? Is there a single laptop that works better than the rest?

Let us first learn more about the four main types of low-cost computers that are widely used in education

Which one is the best?

This is a great loaded question as there isn’t any one device that is best for every situation. In fact, experts in ICT for education (ICT4E) deployments have come up with six success criteria for educational ICT projects that should be considered long before choosing the hardware:

1. Infrastructure:
   ICT4E projects require a significant infrastructure in order to run effectively. This infrastructure need doesn’t just include technical aspects such as the availability of electricity and Internet access but also logistical aspects such as how to efficiently and reliably distribute hundreds of thousands of laptops in some of the remotest regions of the world.
2. Maintenance:
   Regardless of how robust an ICT device or software solution is there will always be issues with a certain percentage of them. This is especially true when computers are deployed in rugged environments, which are dusty, hot, and humid, and the main users are young children. As a result processes and solutions need to be developed to address how to repair broken equipment.
3. Content and curriculum:
   One of the core requirements for ICT4E projects is appropriate e-content and e-curriculum that enable the technology to be used as a tool for learning. Simply scanning in existing books and making them available digitally doesn’t come close to utilizing the full potential of a digital and connected device such as a laptop or mobile phone. Hence interactive learning content the supports the local curriculum, and supplemental materials such as digital multimedia libraries, need to be developed to effect learning, regardless of the hardware chosen.
4. Community inclusion:
   One component that often seems to be underestimated in ICT4E projects is the importance of community inclusion and the buy-in from key stakeholders such as teachers, parents, principals and administrators. Grassroots support is the main requirement for enabling initial adoption, daily project support, and long-term sustainability.
5. Teacher training:
   Using a new tool and approach is always hard, particularly when we’re talking about something as complex as learning and education. Therefore it is vital that teachers receive adequate training on how to efficiently and effectively use ICT such as laptops as a tool for education. Training people is both very resource-intensive and complex, yet without it ICT4E projects are very likely to fail.
6. Evaluation:
   Last but not least, evaluating the impact that ICT4E has on learning, and the broader society, is a key criterion. Unfortunately, appropriate baseline data is difficult to acquire in many cases, hampering the project evaluation process. Evaluation is often an afterthought that only receives attention once technology implementation has started. This is too late to gather baseline data. Ideally, evaluation is started in early project stages as well as a continually used toolset to refine and improve a project.

Recommendation to policy makers

Note what is not listed in the six criteria for success: the actual hardware form factor or its unit cost. In fact, research on the cost of ICT interventions in education by Vital Wave Consulting found that hardware was not the main cost in ICT4E activities:

Governments need to consider the entire cost of school computing solutions, rather than merely the initial expenses. A total cost of ownership model takes into account recurrent and hidden costs such as teacher training, support and maintenance, and the cost of replacing hardware over a five-year period.

Support and training are recurrent costs that constitute two of the three largest costs in the total cost of ownership model. They are greater than hardware costs and much higher than software fees.

So it is my continuous recommendation to policy makers to focus on the educational ecosystem, and support the change management that is required when introducing a new tool. Because no matter if it’s a “$100 laptop” or a magical iPad, the success (or failure) of ICT interventions in education is directly related to the supporting investments in teachers, administrators, community leaders – people not devices.

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I thought I’d jump on the new near “top trends” bandwagon and provide some observations of my own for information technology for development (ICT4D).

Netbook fever and 1:1 computing in education begin to fade into the background

Ever since Nicholas Negroponte launched the One Laptop per Child project and Intel followed with the Classmate PC, the buzz has been about netbooks for classrooms, or 1:1 computing (one computer for each student).

The reality is that the majority of netbooks sold are not sold to schools, but to middle class consumers who are looking for a smaller notebook form-factor. In my 2009 travels, ministries of education in Latin America seemed to be the most notebook centric. Peru had purchased 150,000 XO laptops. Chile wouldn’t even consider anything that wasn’t mobile. As governments’ emerge from budget lockdown, I predict that they will look for more affordable and realistic options, such as PC labs and desktop computing.

Alternative computing models “cross the chasm.”

A desktop PC or notebook computer has typically been the primary way people in the developing world get exposed to computers and the Internet. That is changing rapidly with the introduction of solutions that significantly lower acquisition and maintenance costs and provide increased energy efficiency over a standard PC or notebook. For example, the company I currently work for, NComputing, sells a product that allows up to 30 users to share one, inexpensive desktop PC by hooking up additional monitors, keyboards, and mice to small access devices and costs about 75% less than a PC and uses 90% less energy. In 2009, NComputing reached 15% of the US market desktop computers in K-12 education.

Microsoft has also embraced “shared computing” for education, announcing a new product called Windows Multipoint Server that will be available later this year. Many developing countries, such as India, Brazil, Pakistan and others, now allow these type of solutions to be bid in addition to standard PCs and notebooks. Just as shared access will prevail over 1:1 computing, virtual desktops will become an increasingly popular option given the tremendous cost savings over traditional desktops.

Mobile phones and Computers

The final trend to watch is whether one form factor – the mobile phone or the computer – will win out over the other in ICT4D. With smart phones providing most of the capabilities of a computer, some argue this will be the ICT device that prevails. But is it really a zero-sum game? My opinion is that the computer and the mobile phone will coexist for the foreseeable future.

Sometimes you just need a full-size keyboard and monitor for an application. And sometimes you just have to be truly mobile (and by mobile I mean being able to transact on the move vs. sitting somewhere with a laptop). At Intel we often talked about “three screens” … the small screen (handheld), the bigger screen (computer), and the biggest screen (TV).

But all of these trends should lead to increased development through access to innovative ICT solutions and services that could be created and driven by social enterprises. I’d love to see a special report from BusinessWeek and The Economist on the convergence of these trends and its impact, but if not, we can always blog about it.

So the debate we’ve been asked to participate in is to posit which computing model is better suited in the developing world to proliferate computers to enhance learning and education.

Intel's Classmate PC

Back in 2006, when I was co-General Manager of the computer division at Intel that was developing the Classmate PC, Intel was heavily promoting notebooks (which had higher average selling prices and higher margins than desktop CPU’s).

It may surprise some given my involvement with the Classmate PC, and Intel’s overall strategy, that I was not a proponent of 1:1 computing in the developing world. My passion for significantly increasing the access to computers for those in the under-served markets ultimately brought me to the role I have now at NComputing.

Access to fully functional, ultra-low cost, highly energy efficient connected computing is a critical component of enhancing and enabling the learning experience. My belief continues to be that shared access continues to be the best starting point for developing countries that are introducing computers to their schools for the first time.

First and foremost, if mature markets have not adopted 1:1 computing in any great degree beyond higher education, how can we realistically expect emerging markets with more limited budgets to adopt 1:1 computing?

The math is simple. Is it better to have 1.8M students share access to 50,000 computers for the first time vs. wait until the government can afford to proliferate notebooks to the same 1.8M students.

In the 1:1 model, who get’s these computers first? This particular example is from the state of Andra Pradesh in India:

The government saved $20M by deploying the shared model in acquisition, maintenance and electricity costs. They were able to

1. deploy more computers and
2. purchase generators to keep the computers running during power outages.

The $100 target price of the OLPC laptop was originally only the purchase price, regardless of being able to achieve it or not. There are other significant costs occurred during the life of a single computer, including maintenance and electricity. Secondly, where is the point of diminishing return where the farthest extreme is having a computer at a student’s fingertips 24/7?

As a longtime professional in the IT industry, I would be lost without my notebook by side. Blackberry’s, iPhone’s, etc. have reduced that dependence. But what about the kindergartner or sixth grader. I would agree that having increased access to shared computer model (more than one hour a day) would be better, but surely these students don’t need a computer with them all the time?

You could argue by digitizing textbooks you reduce their backpack load, but I have not heard of an outbreak of K-12 student back problems.

The portability aspect is another challenge, especially in developing economies. Kids drop and lose things in general. They have not developed their judgment skills to a point where they can be responsible for a notebook. I finally broke down and got my son a mobile phone – he lost it within six months, and if you looked at its shell, it is considerably marred.

I am not entirely against 1:1 computing, and in the subsequent debate we will discuss hybrid models that could work, but when it comes to primary and secondary schools, I do feel strongly that economic realities strongly support shared usage. I try to illustrate this in the chart below:

This is not a hybrid model. This is an evolutionary model. As students’ age/mature/progress, the need for a computer all the time becomes more critical. In addition, everyone has different needs, abilities, talents and skills. Some will gravitate towards the computer as if it is an extension of their body. Others will find it mildly useful but will prefer paper, pencil, books, etc.

This is where “try” vs. “buy” comes in. I would argue that 99% of people in the developed and developing world over the last 30ish years since the PC was introduced “try” before they “buy.” Whether it is a parents PC, a school lab, a cyber café, telecentre, or work place, they will be exposed first then build the interest and knowledge.

This is why, at Intel, before the Classmate PC “creosote bush” squashed all other projects (Rural Community PC, Amazon Kindle… yes, we were partnering with Amazon and e-Ink on a text book replacement product, and more), we had a significant push towards “shared access.”

In conclusion, I laud the efforts of Intel and OLPC who have significantly increased awareness of the importance of computing in education. The question and debate remains, though, as to how computing is deployed. The most economical and scalable solution is shared access computing.